Connect Care Software Super User acting as an integral leader and problem solver during the Wave 4 Launch. 

Managing internal and external x-ray and CT referrals, booking appointments based on Radiologist priority and urgency. 

Communicating details with patients and identifying patient criteria for pre-requisite medication and bloodwork, and coordinating with appropriate departments on the patient’s behalf.

Experience booking, rescheduling, and otherwise accommodating patients via phone, email, and provider fax requests.  

Coordinating clinic volumes of 75+ patients daily. 

Maintain patient information databases for accurate and up to date demographic information. 

Communicate efficiently with patients in person and over the phone to ensure their needs are met in a timely fashion. 

Collaborate with CT and X-ray Technologists for optimal patient care and flow through the clinic. 

Providing optimal patient care with friendly and professional encounters for 100+ patients a day.

Praised by management and patients for enthusiastic attitude, wonderful communication skills, and quality of service.

Coordinate with Sonographers, Medical Radiation Technologists, and Radiologists to ensure each patient is taken care of and receives the appropriate exams. 

Leading patient appointments to run smoothly for X-ray, Ultrasound, Mammogram, Bone Density and Interventional Radiology Appointments.

Cleaning and light maintenance of EV ultrasound probes, and otherwise maintaining cleanliness of clinic. 

• Participated in research at the University of Calgary in the Arnie Charbonneau Cancer Institute and Alberta Children's Hospital Research Institute. 

• More information on my research activities can be found here. 

• STEP Summer Student Position in Facilities Management, Campus Operations and Maintenance.

• Highly proficient in MS Office as well as integrated workplace management systems Webwork and Archibus.

• Worked to refine operational procedures and incorporate technology to maximize efficiency in facility management.

• Used this opportunity to make connections outside my field of expertise, and learned many new skills while working with a diverse team.

• Worked at 3 different locations tutoring children aged 3-18 in Math and Reading. 

• Built relationships with students through one on one tutoring that allowed me to focus on their specific learning needs.

• Communicated student's success and areas of improvement to parents and the Instructor.

• Managed personalized lesson planning according to student's previous results to ensure concepts were fully understood. 

• Graded worksheets and recorded results using computer programs CMS Basic and CMS Standard.